Movate Chennai Recruitment 2026: Technical Support Engineers Wanted | International Voice Process (Night Shift)

Global technology and digital customer experience provider Movate Technologies (formerly CSS Corp) has announced immediate off-campus openings for Technical Support Engineers and Customer Support Executives (International Voice Process) at its corporate campus in Ambattur, Chennai.

This role offers an opportunity for candidates with 6 months to 1 year of experience in technical voice support to manage US client operations. Movate provides premier employee benefits, including both-ways doorstep cab pickup and drop, medical insurance, and 15 days of company-sponsored accommodation for candidates relocating to Chennai.

Job Drive Overview

Key Responsibilities & Technical Operations

As a Technical Voice Support Specialist, you will deliver end-to-end customer care and technical troubleshooting for US-based clients:

• International Voice Support: Respond promptly and courteously to incoming technical support calls from US customers.
• System Troubleshooting: Educate customers on system setup, installation, network parameters, and software application handling.
• First Call Resolution (FCR): Diagnose and resolve technical inquiries on the first contact to maintain high customer satisfaction scores.
• Outbound Call Follow-Ups: Conduct structured outbound follow-ups with existing users to resolve complex pending support tickets.
• Customer Success & Education: Guide users on preventive system maintenance, security configurations, and product usage best practices.

Applicant Eligibility & Required Skills

Movate’s talent team is vetting applicants against the following criteria:

Educational & Experience Requirements

• Education: Any Bachelor’s degree (BA, B.Com, B.Sc, BCA, B.E/B.Tech, etc.).
• Prior Experience: Minimum 6 months to 1 year of experience handling International/US Voice or Technical Support calls.

Communication & Technical Competencies

• Linguistic Skills: Excellent verbal and written communication skills in English.
• Technical Aptitude: Fundamental understanding of networking concepts (IP addresses, routers, modems, basic OS troubleshooting).
• Shift Flexibility: 100% comfort working in rotational US night shifts on-site at Ambattur, Chennai.

Key Company Benefits & Relocation Perks

• Transportation: Both-ways doorstep cab pickup and drop service provided for all night-shift employees across Chennai.
• Outstation Relocation Support: 15 days of free accommodation sponsored by Movate for outstation candidates relocating to Chennai.
• Health & Welfare: Comprehensive Medical Insurance coverage and Provident Fund (PF) contributions.

How to Apply

Virtual interview rounds are currently underway for immediate joiners:

1. Update your resume to highlight your US Voice experience, technical troubleshooting background, and availability for night shifts.
2. Send your CV directly to Movate’s HR team:
   • HR Nithya: Email CV to nithya.kannan@movate.com
   • HR Divya Narendra: Email CV to divya.narendra@movate.com or call/WhatsApp at +91 9025935118