Company: Movate Technologies (formerly CSS Corp)
Location: Ambattur – Ambit IT Park, Chennai
Role: Technical Support – International Chat Process
Employment Type: Full-Time (On-site)
Posted: 1 day ago
Movate Technologies is actively hiring experienced candidates for its International Chat Support team in Chennai. If you have hands-on experience in chat-based technical support and excellent communication skills, this is a great opportunity to work with a global technology leader.
Job Overview
Movate is looking for technically skilled support professionals who can handle international chat support for networking and device-related issues. This role involves troubleshooting, multitasking, and delivering a smooth customer experience.
📌 Experience Required: Minimum 1 year in International Chat Support
📌 Education: Any Bachelor’s Degree
📌 Shift: Rotational night shifts
📌 CTC: Up to ₹4.5 LPA
📌 Work Mode: On-site (Ambattur, Chennai)
Roles and Responsibilities
As a Technical Support Chat Specialist, you will be responsible for:
- Managing multiple chats efficiently
- Providing real-time technical assistance
- Troubleshooting issues related to routers, modems, network connectivity, and devices
- Resolving customer queries with accuracy and professionalism
- Working comfortably in rotational night shifts
- Delivering high-quality support for international customers
Required Skills
Candidates should possess:
- Excellent verbal and written communication skills
- Strong understanding of:
- Routers / Modems
- IP Addressing
- Basic Troubleshooting
- Prior experience in US voice or chat support
- Ability to multi-task and work under pressure
- Good problem-solving attitude
Perks & Benefits
Movate offers a range of employee benefits such as:
- 🚖 Pick-up & Drop Cab Facility (Doorstep)
- 🏥 Medical Insurance
- 🧾 Provident Fund (PF)
- Stable job environment with global exposure
How to Apply
Eligible and interested candidates can share their updated resume directly with the HR team:
📧 Email: divya.narendra@movate.com
SEO Tags / Keywords
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