Are you an early-career professional with a background in technical customer support? Movate Technologies (formerly known globally as CSS Corp) has announced immediate openings for its Technical Voice Process division.
Based out of their state-of-the-art facility at Ambit IT Park in Ambattur, Chennai, this full-time on-site position is an exceptional step up for tech-oriented executives. Movate is actively seeking candidates who possess a minimum of six months of experience handling international technical voice queues and can join immediately or within a short notice period.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Movate Technologies Private Limited (Formerly CSS Corp) |
| Role Title | Technical Support Engineer (Voice Process) |
| Job Location | Ambattur (Ambit IT Park), Chennai, Tamil Nadu (On-site) |
| Experience Required | Minimum 6 Months in a Technical Voice Process |
| Educational Qualification | Any Bachelor’s Degree (All streams eligible) |
| Notice Period | Immediate Joiners to 30 Days Max (Negotiable) |
| Employment Type | Full-Time, Permanent |
Key Roles & Responsibilities
As a Technical Support Engineer at Movate, you will be resolving real-time enterprise and consumer IT issues over voice channels:
- Prompt Technical Triage: Responding quickly, courteously, and knowledgeably to incoming hardware, software, or network support queries.
- First Call Resolution (FCR): Troubleshooting customer environment anomalies effectively to diagnose and resolve technical bugs during the initial interaction.
- Customer Education: Guiding end-users through step-by-step system installations, hardware configurations, and digital product workflows.
- Proactive Outbound Engagements: Initiating outbound support calls to current customers to follow up on unresolved tickets, patch installations, or critical system updates.
Required Skills & Qualifications
- Academic Baseline: Must hold a completed graduation degree (Any Bachelor’s Degree).
- Domain Experience: A mandatory minimum baseline of 6 months of experience strictly inside a Technical Voice Support process. Candidates from non-technical customer service or chat backgrounds will not fit the screening criteria.
- Communication Depth: High-level English fluency with crisp verbal articulation to handle international customer concerns smoothly.
- Problem-Solving Skills: Strong technical aptitude to logicalize network/system installation bugs and communicate complex solutions simply.
Corporate Perks & Benefits
Movate offers an employee-centric workplace model with comprehensive safety and financial add-ons:
- Doorstep Transport: Complete pick-up and drop cab facility directly to your home address for easy night-shift or rotational commutes.
- Health & Security: Dedicated corporate Medical Insurance coverage for employees.
- Financial Accumulation: Standard Provident Fund (PF) allocations mapped automatically.
How to Apply Online & Direct Contact Details
The HR talent acquisition desk is hosting immediate screening assessments for active candidates.
📩 Direct HR Email Route: Send your updated, professional resume pointing out your exact technical voice experience to: divya.narendra@movate.com
📞 Direct Telephonic Enquiry: You can reach out directly to the hiring coordinator, Divya (HR), at 9025935118 for immediate interview scheduling and slot booking.