Mphasis Hiring Technical Support Associate – Pune | Apply Now

Mphasis is hiring for Technical Support Associate
Qualification: Any Degree
Passedout year : 2020/ 2021/ 2022/ 2023
Experience  : 0-2 years
Location  : Across India
Salary: 3.6 LPA

Job details

Job highlights

. Behavioral Skills : . Good in communication

Job description

What you’ll do

Job description

Roles and Responsibilities

Have basic knowledge on switching and routing and Wifi configuration.

Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.

This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.

Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.

To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.

Behavioral Skills:

  • Good in communication
  • Positive energy
  • Positive attitude
  • Self-Learner
  • Detail oriented
  • Analyzing mind and quick decision making

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