Mphasis Mega off campus Drive 2024 | Customer Support Officer & TECHNICAL SUPPORT ASSOCIATE

Mphasis Mega off campus Drive – Overview

  • Firm Web site – www.mphasis.com
  • Firm – Mphasis
  • Function – CUSTOMER SUPPORT OFFICER/KNOWLEDGE SPECIALIST
  • Qualification – Any Graduate
  • Expertise – 0 – 3 Years
  • Location – Mangalore/Pune
  • Wage – 3 LPA – 5 LPA

ABOUT MPHASIS COMPANY

Mphasis is a worldwide IT companies and options supplier that makes a speciality of delivering digital transformation, cloud, and cognitive know-how companies to a variety of industries. Based in 1996 and headquartered in Bangalore, India, Mphasis has emerged as a outstanding participant within the IT companies sector with a powerful presence in america, Europe, Asia, and different areas.

The corporate gives a complete suite of companies, together with utility improvement, infrastructure companies, enterprise course of outsourcing (BPO), and digital companies. Mphasis is thought for its experience in areas similar to synthetic intelligence, automation, and information analytics, which allow its purchasers to reinforce their operational effectivity, buyer engagement, and innovation capabilities.

Mphasis has constructed a repute for serving numerous sectors, together with banking and monetary companies, healthcare, retail, and logistics. The corporate’s international workforce, comprising expert professionals and consultants, collaborates carefully with purchasers to offer tailor-made options to handle their know-how and enterprise challenges.

MPHASIS MEGA OFF CAMPUS DRIVE – ROLES & RESPONSIBILITIES FOR KNOWLEDGE SPECIALIST

  • Responds to supplier and member telephone inquiries in a well timed method gives correct responses in knowledgeable and courteous method
  • Analysis inquiries utilizing applicable staff members and Functions as sources
  • Assists staff with offering declare or Plan standing for consumer inquiries
  • Upon Customer request, modify or add particulars to the Plan within the Utility.
  • Follows up with supplier and member calls to acquire additional info inside departments could request, as wanted
  • Ensures that HIPAA pointers are adopted in each communication with suppliers, purchasers or workers.

Mphasis Mega off campus Drive – Abilities Required

  • Stable understanding of {hardware}, software program, and community programs.
  • Means to troubleshoot and diagnose technical points effectively.
  • Familiarity with working programs (e.g., Home windows, macOS, Linux) and customary software program functions.
  • Wonderful customer support abilities and a customer-centric method.
  • Endurance and the power to stay calm and composed when coping with annoyed or upset clients.
  • Efficient communication abilities, each verbal and written.

HOW TO APPLY FOR MPHASIS MEGA OFF CAMPUS DRIVE 2024 ?

To use for the Mphasis Mega off campus Drive – candidates should comply with the process outlined under:

  • Click on on the “Apply right here” button supplied under. You’ll be redirected to firm official profession web page.
  • Click on on “Apply On-line”.
  • You probably have not registered earlier than, create an account.
  • After registration, login and fill within the utility type with all the required particulars.
  • Submit all related paperwork, if requested (e.g. resume, mark sheet, ID proof).
  • Present correct info in your utility.
  • Confirm that each one the small print entered are appropriate.
  • Submit the appliance course of after verification.

INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK

Function- Customer Support Officer (Mangalore Location)

CLICK HERE TO APPLY

Function- KNOWLEDGE SPECIALIST -(pune Location)

CLICK HERE TO APPLY

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