
Job Particulars
- Job Position: Service Administration Consultant
- Qualification: Any Commencement
- Wage: Finest in Trade
- Job Location: Chennai
- Final Date: Apply ASAP
OPENTEXT
OpenText is a world chief in data administration, the place innovation, creativity, and collaboration are the important thing elements of our company tradition. As a member of our group, you’ll have the chance to associate with essentially the most extremely regarded firms on the earth, deal with advanced points, and contribute to tasks that form the way forward for digital transformation.
YOUR IMPACT:
We’re in search of service administration advisor to affix our extremely motivated group. We would like dynamic folks and welcome and encourage candidates with a various number of expertise and historical past. Individuals who have the motivation to develop and excel in Micro Focus expertise and ship worth to our clients.
Works on issues of various complexity and scope.
WHAT THE ROLE OFFERS:
- Liable for supply of assigned duties inside the supply cycle of a mission. Duties could embody performing methods configurations, troubleshooting methods errors/issues, monitoring and/or testing methods efficiency, and contribute to the design of technical options for buyer environments.
- Works with and beneath the course of the Mission/Technical Supervisor and with buyer nominated representatives or independently as a advisor to buyer.
- Liaises with Options Architect as applicable (case to case foundation). Ought to be assured and able to dealing with resolution implementation / customization / configuration/ Improve of the software / resolution.
- Gives technical help and enter on the applying of expertise to an outlined enterprise section.
- Gives recommendation on resolution and integration alternatives to outlined segments. .
- Gives planning and design help for the event of resolution architectures that can be carried out in a a number of system atmosphere.
- Demonstrates execution of the MicroFocus technique.
- Contributes to data instruments and communities and ensures mission learnings are documented and shared.
- Acts professionally with the corporate clients.
- Position fashions Information sharing and re-use inside apply or career.
- Proactively encourages membership and contributions of others to skilled neighborhood. Makes use of professions to satisfy the related certification {and professional} requirements.
- Produces internally printed materials resembling data briefs, service supply equipment elements or modules, and so on.
- Participates within the promoting course of in supply opinions and works with gross sales/principals on pre- gross sales actions.
WHAT YOU NEED TO SUCCEED:
- Will need to have the power to grasp proposed resolution and establish duties for configurations.
- Will need to have the power to assemble necessities for implementations.
- Will need to have palms on expertise in full deployment of SMAX and its elements together with its integration (Minimal 2 Full Mission every)
- Will need to have data on writing enterprise Guidelines, creating Fulfilment plans and customized apps.
- Skilled in SMAX software administration, tailoring, and L2/L3 stage help for inside or exterior customers, expertise working with SMAX R&D on making use of scorching fixes for fixing L3 points could be an added benefit.
- Working data on Integration Engine and Enterprise guidelines
- Working data of PostgreSQL and REST API, Set up and Integration utilizing OPB
- Hassle capturing SMAX integrations, Join-It (CIT), On Premises Bridge Agent
- Will need to have the power to create paperwork units like Implementation and Configuration Information, SOP, RCA, Well being Guidelines, Coaching Manuals and Person Guides
- Should be a specialist in integrations resembling Join IT, UCMDB, OBM, AM, LDAP, Electronic mail (Inbound and Outbound)
- Will need to have data on Energy BI or any BI Software
- Good to have the Skill to Create UAT, QA Check, PIV Check and Regression Check plan/instances.
- Good to have the data on Dockers and Kubernetes, its working, and elements.
OpenText’s efforts to construct an inclusive work atmosphere transcend merely complying with relevant legal guidelines. Our Employment Fairness and Variety Coverage gives course on sustaining a working atmosphere that is inclusive of everybody, no matter tradition, nationwide origin, race, shade, gender, gender identification, sexual orientation, household standing, age, veteran standing, incapacity, faith, or different foundation protected by relevant legal guidelines.