Sagility India is conducting a large-scale hiring drive for the role of Customer Support Executive in Bengaluru. This opportunity is ideal for freshers and early-career professionals looking to begin their journey in a world-class customer support environment. With over 2,000 openings, this walk-in drive offers competitive compensation, benefits, and excellent workplace facilities.
Job Overview
Role: Customer Support Executive
Company: Sagility India
Location: Bengaluru (Bommanahalli)
Experience Required: 0 – 1 Year
Salary: ₹3.25 – ₹4 LPA
Employment Type: Full-Time, Permanent
Industry: BPM / BPO
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations – Other
Posted: 6 days ago
Openings: 2000+
Job Highlights
- Non-sales role with dedicated customer service responsibilities
- Flexible to work in US night shifts and rotational shifts
- Eligible for applicants with 10+2, 10+3, any undergraduate degree, or postgraduate degree
- Maximum age limit: 32 years
- Attractive incentives and performance-based rewards
- Night shift allowance, medical and life insurance
- Two-way cab facility and 5-day work week
Job Description
As a Customer Support Executive, you will be responsible for handling claim-related processes and customer interactions in a structured and professional work environment. The role includes:
Key Responsibilities
- Processing claims and managing customer calls as per process guidelines
- Following professional standards, procedures, and policies
- Meeting productivity targets and maintaining accuracy
- Adhering to attendance and punctuality norms
- Ensuring smooth coordination with team members and supervisors
- Maintaining proper interpersonal behavior at the workplace
- Understanding and meeting service-level and quality auditing parameters
- Learning and adapting to additional process-related tasks
What is Claims Processing?
The role involves supporting insurance claim fulfilment, which includes receiving, reviewing, investigating, adjusting (if needed), approving, or denying the claims filed by insured individuals. This process requires accuracy, adherence to guidelines, and strong communication skills.
Eligibility Criteria
- Flexible to work night shifts and rotational shifts
- Educational Qualification: 10+2, 10+3, Any Graduate, or Postgraduate
- Maximum Age: 32 years
- Freshers and experienced candidates can apply
Benefits
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Performance-based incentives and rewards
- Night shift allowance
- Medical and life insurance coverage
- High-quality, 5-star rated office infrastructure
- Transparent recruitment process with no fees charged at any stage
Application Process
Candidates are encouraged to participate in the walk-in drive conducted by Sagility India. The hiring process is transparent, and no charges are collected from applicants. Any suspicious activity should be reported to the official Sagility team.
Walk-In Details
Date: 24 November – 31 December
Time: 10:00 AM – 12:30 PM
Venue:
Ground Floor, Building 1A, AMR Tech Park, No. 23/24,
Bengaluru Urban, Bommanahalli, Karnataka, India.
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