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SocialPilot is in search of a Customer Success Specialist to hitch our staff. You’ll construct significant SaaS merchandise within the Martech area that the purchasers love. You may be a part of a extremely collaborative group of inventive downside solvers with a ardour for innovation. On this position, you’ll collaborate with cross-functional product groups, together with UX and UI designers, product managers, engineers, buyer success managers, and advertising and marketing managers.
Job Abstract
On this position, you’ll collaborate with cross-functional product groups, together with UX and UI designers, product managers, engineers, buyer success managers, and advertising and marketing managers. You may be a part of a extremely collaborative group of inventive downside solvers with a ardour for innovation.
Job Description
- Job Kind: Work From Home
- Publish Title: Customer Success Specialist
- Qualification: Any Graduate
- Expertise: 2 Years
- Wage: Rs.27000 Per Month
Job Obligations
- Inform the product staff about gaps within the product and potential methods to get higher
- Assist them prioritize what you realize is vital for our goal clients
- Assist clients perceive SocialPilot as a product
- Be that one who connects the product, design, engineering and advertising and marketing groups with the client
- Perceive the use-cases clients try to satisfy. Perceive their workflows
- Recommend workarounds the place attainable
- Observe product utilization for our precedence clients and intervene as wanted
Job Necessities
- Open to working in a hybrid shift with an overlap in hours with US time zones
- Glorious written communication expertise
- It is best to be capable to perceive, break down, and describe issues and options at size with no need to make use of ChatGPT
- Understanding of product rules is a bonus
- 2+ years of expertise in any buyer dealing with position OR any actual proof of buyer empathy.
