SocialPilot Job | Work From Home | Customer Success Specialist Job | Hiring Now | Apply Online

SocialPilot Job | Work From Home | Customer Success Specialist Job | Hiring Now | Apply Online

SocialPilot is in search of a Customer Success Specialist to hitch our staff. You’ll construct significant SaaS merchandise within the Martech area that the purchasers love. You may be a part of a extremely collaborative group of inventive downside solvers with a ardour for innovation. On this position, you’ll collaborate with cross-functional product groups, together with UX and UI designers, product managers, engineers, buyer success managers, and advertising and marketing managers. 

Job Abstract

On this position, you’ll collaborate with cross-functional product groups, together with UX and UI designers, product managers, engineers, buyer success managers, and advertising and marketing managers. You may be a part of a extremely collaborative group of inventive downside solvers with a ardour for innovation.

Job Description

  • Job Kind: Work From Home
  • Publish Title: Customer Success Specialist
  • Qualification: Any Graduate
  • Expertise: 2 Years
  • Wage: Rs.27000 Per Month

Job Obligations

  • Inform the product staff about gaps within the product and potential methods to get higher
  • Assist them prioritize what you realize is vital for our goal clients
  • Assist clients perceive SocialPilot as a product
  • Be that one who connects the product, design, engineering and advertising and marketing groups with the client
  • Perceive the use-cases clients try to satisfy. Perceive their workflows
  • Recommend workarounds the place attainable
  • Observe product utilization for our precedence clients and intervene as wanted

Job Necessities

  • Open to working in a hybrid shift with an overlap in hours with US time zones
  • Glorious written communication expertise
  • It is best to be capable to perceive, break down, and describe issues and options at size with no need to make use of ChatGPT
  • Understanding of product rules is a bonus
  • 2+ years of expertise in any buyer dealing with position OR any actual proof of buyer empathy.

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