Sundaram Finance (SFL), one of India’s leading financial services companies, is hiring Associates for its Customer Support/Collections department through a Walk-In Interview in Chennai (Mount Road).
This role is suitable for freshers and candidates with up to 3 years of experience looking for a stable voice/blended process job.
⭐ Job Overview
| Details | Information |
|---|---|
| Company | Sundaram Finance (SFL) |
| Role | Associate – Voice/Blended Process |
| Experience | 0 – 3 Years |
| Salary | ₹2 – ₹3 LPA |
| Job Type | Full-Time (Temporary/Contractual) |
| Industry | Financial Services |
| Department | Customer Success, Service & Operations |
| Location | Mount Road, Chennai |
| Walk-In Dates | 28 November – 15 December |
| Timing | 9:30 AM – 5:30 PM |
| Openings | 40+ |
📍 Walk-In Venue
Sundaram Finance Limited
No. 21, Patullos Road,
Mount Road (Near Express Avenue),
Chennai – 600002
Note: Candidates may contact the HR team via the official email ID provided below (number removed as per request).
👉 Email for Queries: senthil.d@sundaramfinance.in
📝 About the Role
As an Associate, you will primarily handle customer communication through inbound calls, outbound calls, and emails. This role requires strong communication skills and the ability to deliver professional, customer-friendly support.
🔍 Key Responsibilities
- Handle inbound & outbound calls professionally
- Respond to customer queries via phone and email
- Maintain clear, simple, and friendly communication
- Listen actively without interrupting the customer
- Understand products/services and explain them effectively
- Follow company scripts, quality checks, and compliance rules
- Maintain consistent attendance and adhere to shift timings
- Deliver a positive customer experience in every interaction
✔️ Skills Required
- Good oral & written communication skills
- Strong listening skills
- Ability to speak clearly and confidently
- Basic understanding of customer service etiquette
- Willingness to learn and understand company products/services
🎓 Educational Qualification
- Graduation NOT required
- Freshers from any stream can apply
💡 Why Join Sundaram Finance?
- Work with a well-established financial institution
- Opportunity for freshers to start their career
- Professional work culture
- Training and skill development
- Centrally located office near Express Avenue
🚶♂️ How to Apply?
This is a direct walk-in recruitment drive. Candidates can walk in anytime between 28 Nov – 15 Dec during the mentioned timings.
Make sure to carry:
- Updated resume
- ID proof
- Recent photograph
- Educational certificates (if available)
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Sundaram Finance Limited No. 21, Patullos Road, Mount Road (Near Express Avenue), Chennai – 600002 Note: Candidates may contact the HR team via the official email ID provided below (number removed as per request). 👉 Email for Queries: senthil.d@sundaramfinance.in Official Announcement: Click here |
❓ Frequently Asked Questions (FAQ)
1. Can freshers apply for this role?
Yes, freshers with good communication skills can apply.
2. Is graduation mandatory?
No. Graduation is not required for this job.
3. What is the work mode?
Voice & blended customer support (office-based).
4. Is it target-based?
It is mainly customer interaction and collections support, not hardcore sales.
5. Is this a permanent job?
It is a full-time contractual job, with scope for conversion based on performance.
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