Revolut Support Specialist – Work From Home | Apply Now

Revolut Support Specialist - Work From Home | Apply Now

Job Description

  • Job Type: Work From Home
  • Post Name: Support Specialist
  • Qualification: Any Graduate
  • Experience: Freshers Can Apply
  • Salary: Rs.42000 Per Month

About Revolut

Individuals deserve extra from their cash. Extra visibility, extra management, extra freedom. And since 2015, Revolut has been on a mission to ship simply that. With an arsenal of awesome merchandise that span spending, saving, journey, transfers, investing, exchanging and extra, our tremendous app has helped 35+ million prospects get extra from their cash. And we’re not executed but.

As we proceed our lightning-fast progress,‌ two issues are important to persevering with our success: our folks and our tradition. We have been formally licensed as a Nice Place to Work™ in recognition of our excellent worker expertise! To date, we’ve 6,000+ folks working world wide, from our nice places of work or remotely, on our mission. And we’re searching for extra. We wish sensible those who love constructing nice merchandise, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a phenomenal resolution.

In regards to the position

Our Buyer Assist Staff is the general public face of the corporate and gives first-class front-line help to our tens of millions of consumers. We’re additionally inside customer-champions, working with product groups to make sure customers keep on the forefront of every little thing Revolut does 🚀

We’re searching for a buyer help famous person to hitch our crew as a Assist Specialist. This position isn’t nearly ticking off tickets and answering calls rapidly, that is about really delivering “WOW” ranges of service to our international buyer base 🎁 We wish quick appearing downside solvers, not script readers.

In case you don’t see your long run future in buyer help, that’s cool too. We put a whole lot of time apart to coach you up so that you’re able to hit the bottom operating in some other crew within the firm in the event you resolve to make a change.

👉 We’re a worldwide monetary tremendous app, so we’ve to be obtainable 24/7. That generally means working nights and weekends. We’ll compensate you for evening shifts, however we perceive this nonetheless isn’t for everybody so please bear that in thoughts earlier than making use of.

What you’ll be doing

  • Offering our customers with an impressive buyer expertise to make Revolut customers really feel safe while utilizing our service
  • Offering wonderful customer support by way of our in-app reside chat, cellphone, and e mail
  • Representing Revolut on-line always
  • Collaborating with different groups internationally to sort out any buyer points

What you will want

  • Fluency in English (minimal C1)
  • A Bachelor’s diploma or equal
  • Glorious communication expertise
  • The power to clarify complicated points in a straightforward and comprehensible method
  • Sturdy writing expertise and nice numeracy and IT expertise
  • Sturdy consideration to element and analytical expertise
  • Empathy and love for serving to folks
  • To be pushed, self-motivated, and a extremely versatile crew participant
  • An impartial, problem-solving angle

Good to have

  • Prior buyer help expertise
  • Fluency in a number of languages

Constructing a worldwide monetary tremendous app isn’t sufficient. Our Revoluters are a precedence, and that’s why in 2021 we launched our inaugural D&I Framework, designed to assist us thrive and develop on a regular basis. We’re not simply doing this as a result of it is the fitting factor to do. We’re doing it as a result of we all know that searching for out numerous expertise and creating an inclusive office is the best way to create distinctive, modern services for our prospects. That’s why we encourage purposes from folks with numerous backgrounds and experiences to hitch this multicultural, hard-working crew.

Revolut Support Specialist – Work From Home. Fluency in English (minimum C1).A Bachelor’s degree or equivalent.Excellent communication skills

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