Sutherland Hiring Customer Support Associates in Chennai | Freshers & Experienced

January 20, 2026 CareersTN

Looking for a stable MNC job in Chennai with great career growth?

Here’s a golden opportunity to work with Sutherland, a global leader in digital transformation, AI, and business process services.

Sutherland is hiring Customer Support Associates for its Chennai office. Freshers and experienced candidates with good English communication skills can apply.

🏢 About Sutherland

Sutherland is a global digital transformation company specializing in:

Artificial Intelligence
Automation
Cloud Engineering
Advanced Analytics
Business Process Services

Sutherland works with iconic brands worldwide and has created 200+ patented innovations across AI and emerging technologies. With a strong global presence, Sutherland offers long-term career growth, learning opportunities, and a people-first work culture.

Sutherland’s Mission:
Unlocking digital performance. Delivering measurable results.

💼 Job Role – Customer Support Associate

As a Customer Support Associate, you will be the primary point of contact for B2B customers via:

Email
Chat
Voice Support

You will handle customer queries, resolve issues, and ensure high-quality service while meeting performance metrics.

📍 Job Location & Work Details

Company: Sutherland
Job Role: Customer Support Associate
Work Location:
Sutherland A1 Block,
Shriram Gateway Parks,
Perungalathur, Chennai – 63

Work Mode: Work from Office
Job Type: Full-Time
Shift: Rotational Shifts (Day & Night)
Working Days: 5 Days Work + 2 Days Rotational Off

🎯 Eligibility Criteria

Candidates must have:

Good verbal and written communication skills in English
Ability to empathize with customers and manage time effectively
Basic knowledge of Windows operating systems
High school diploma or above
0 to 2 years of experience
Freshers are welcome

📝 Job Responsibilities

Act as the primary point of contact for B2B customers
Provide professional support through email, chat, and voice
Maintain SLA and quality standards
Take ownership of customer interactions
Handle sensitive issues with empathy
Maintain accurate customer records
Meet productivity, attendance, and quality targets
Suggest process improvements

🌟 Why Join Sutherland?

✔ Work with a global MNC
✔ Friendly and supportive work culture
✔ Career growth & learning programs
✔ Recognition and rewards
✔ Strong leadership and mentorship
✔ Job security and stability

📄 Documents Required (For Interview)

Updated Resume
Government ID Proof
Educational Certificates
Passport Size Photos

🔐 Important Disclaimer

Sutherland never asks for payments or favours for job opportunities.

If you receive any suspicious requests, report them to:
📧 TAHelpdesk@Sutherlandglobal.com

Apply Now

🚀 Final Words

If you are looking for a stable MNC career with growth and learning opportunities, Sutherland is the right place for you.

Apply now and start your career with a global organization.

Sutherland Hiring Customer Support Associates in Chennai | Freshers & Experienced | Apply Now