Sutherland Online Interview Drive 2026
Associate / Senior Associate | 12th Pass & Freshers | Online Interview
Interview schedule: The supplied information states October 27 to November 1, 2026, from 11:30 AM to 3:30 PM. As the drive has already started, confirm that it is still active and accepting participants before joining.
Sutherland Recruitment 2026 – Overview
| Company | Sutherland |
| Job Role | Associate / Senior Associate (customer service) |
| Qualification | 12th pass (10+2); graduates may also be eligible according to the supplied listing |
| Experience | Freshers; the supplied FAQ also mentions 0–3 years for customer service or similar roles |
| Location | Kochi office listed; interview described as online |
| Interview Mode | Online / virtual hiring drive |
| Interview Dates | October 27 – November 1, 2026 (as stated in the supplied source) |
| Interview Time | 11:30 AM – 3:30 PM (as stated in the supplied source) |
About the Role
Sutherland is hiring for Associate / Senior Associate customer-service positions. The supplied information describes customer support through phone, chat and email, with an emphasis on communication, problem-solving and customer satisfaction.
Key Responsibilities
- Respond to customer questions and requests through phone, chat or email.
- Provide product or service support and record customer interactions accurately.
- Follow company procedures, policies and service-level requirements.
- Escalate complex or unresolved cases to the appropriate support team.
- Manage multiple customer queries while maintaining service quality.
- Keep product knowledge up to date and identify suitable solutions for customers.
Eligibility Criteria
- 12th pass (10+2); graduates may also be considered as stated in the supplied listing.
- Freshers may apply; the source FAQ also mentions candidates with up to 3 years of relevant experience.
- Good spoken and written English communication.
- Basic computer knowledge and ability to use customer-support tools.
- Problem-solving, active listening, patience and a customer-focused attitude.
- Ability to handle multiple requests professionally and accurately.
Online Interview Details
Dates: October 27 to November 1, 2026
Time: 11:30 AM – 3:30 PM
Mode: Online via Webex (as stated in the supplied information)
Note: The supplied source does not provide a separate meeting ID or passcode. Use the meeting link below and follow the organiser’s instructions.
The link above was included in the information supplied for this post. Confirm that the event is still active before joining or sharing personal information.
How to Prepare
- Keep your updated resume ready.
- Test your internet connection, microphone and camera if required.
- Join from a quiet place and use your full name in the meeting.
- Prepare a short self-introduction and examples of customer-service problem solving.
- Never pay an interview or registration fee to secure a job.
Frequently Asked Questions
1. Can 12th-pass candidates apply?
The supplied listing states that 10+2 candidates are eligible. Review the organiser’s latest instructions to confirm the requirements for the specific role.
2. Can freshers apply?
Yes. The supplied information mentions freshers, and its FAQ also references 0–3 years of experience for customer-service or similar roles.
3. Is the interview online?
The supplied information describes an online interview via Webex. Confirm the interview format and current schedule before attending.
4. What is the salary?
The supplied information does not state a salary. Check the official job details or ask the recruiter for compensation information.
Disclaimer: CareerSTN is an independent job-information website and is not affiliated with Sutherland. This post is prepared from the information supplied and does not guarantee recruitment or selection. Dates, eligibility, location and interview arrangements may change. Verify all details through Sutherland’s official channels before attending. Do not pay money to obtain a job.