Sutherland Walk-in Interview 2026 is currently being conducted in Chennai for the position of Process Associate – Non-Voice Chat Support. Freshers and candidates with around 6 months of work experience can apply for this opportunity.
The job involves providing chat-based customer support in an international non-voice process. Candidates should have excellent English communication skills and be willing to work in night or rotational shifts with rotational weekly offs.
Sutherland is hiring for 100 openings, and the position is offered as a full-time permanent work-from-office job. The company also mentions a one-way cab service along with transport allowance.
The walk-in interview is scheduled from 15 September 2026 to 18 September 2026 at the Sutherland office located in Perungalathur, Chennai.
| Particulars | Details |
|---|---|
| Company | Sutherland |
| Job Role | Process Associate – Non-Voice Chat Support |
| Role Category | Non-Voice |
| Department | Customer Success, Service & Operations |
| Industry | BPM / BPO |
| Experience | Freshers / 6 Months Experience |
| Qualification | Graduation Not Required |
| Process | International Non-Voice Chat Support |
| Location | Chennai |
| Openings | 100 |
| Salary | ₹2.25 – ₹2.75 LPA |
| Employment Type | Full Time, Permanent |
| Work Mode | Work From Office |
| Shift | Night / Rotational |
| Weekly Off | Rotational |
| Joining | Immediate Joiners Required |
| Walk-in Dates | 15 September – 18 September 2026 |
| Interview Time | 11:00 AM IST |
| Venue | Sutherland A1, Ground Floor, Gateway Office Parks, Perungalathur |
Sutherland is recruiting candidates for a Process Associate – Chat Support position in Chennai.
This is an international non-voice customer support process, where selected candidates will primarily communicate with customers through chat rather than traditional voice calls.
The opportunity can be suitable for freshers who have strong English communication skills and want to begin their careers in the BPO, customer service, chat support and international process industry.
Candidates should also be comfortable working in rotational shifts because the process may require night-shift availability and rotational weekly offs.
As a Process Associate – Non-Voice Chat Support, selected candidates may be responsible for:
Since this is a non-voice process, candidates should have strong written English communication, typing and computer-handling skills.
Candidates interested in the Sutherland walk-in recruitment should meet the following requirements:
No. According to the provided job listing, the education requirement is:
UG: Graduation Not Required
Therefore, eligible candidates who have not completed graduation can also consider applying, provided they satisfy the other job requirements.
The key skills required for this position include:
Candidates should have excellent verbal communication skills in English. Strong English understanding is also important for an international customer support process.
Candidates should be comfortable communicating with customers through chat and responding accurately to customer queries.
Since the position is non-voice, candidates should be comfortable using computers and typing while handling customer conversations.
Candidates should be patient, professional and capable of understanding customer concerns.
Applicants must be comfortable working in night and rotational shifts and taking rotational weekly offs.
The job listing shows an annual salary range of:
₹2.25 LPA – ₹2.75 LPA
Additional benefits mentioned in the recruitment details include:
The exact salary structure and applicable benefits should be confirmed during the recruitment process.
The position is based in:
Chennai, Tamil Nadu
The walk-in venue is located at Perungalathur.
Candidates applying for this position must be comfortable working:
This requirement is particularly important because the role supports an international process.
Candidates who are looking specifically for a fixed day shift may not find this role suitable.
Walk-in Dates: 15 September 2026 to 18 September 2026
Interview Time: 11:00 AM IST
The Naukri walk-in section lists the interview window as 11:30 AM to 12:30 PM, while the detailed job description states 11:00 AM IST.
Candidates should therefore plan to arrive early and verify the exact reporting time during registration.
Sutherland A1
Ground Floor,
Gateway Office Parks,
Perungalathur, Chennai.
Candidates should mention “Shakeer Campus” on the top of their resume as the reference instructed in the job listing.
Candidates attending the Sutherland walk-in interview should carry:
Accepted identification may include:
Do not bring your laptop to the interview, as specifically instructed in the recruitment details.
Candidates are instructed to register online before attending the recruitment process.
The registration is through the SmartRecruiters application link provided in the original job listing.
After completing registration, candidates can attend the walk-in interview at the specified Sutherland location.
The recruitment process consists of three major stages:
The initial round evaluates the candidate’s background, communication skills, availability and overall suitability for the position.
Candidates who clear the HR round proceed to the SD Panel Interview.
The final assessment is focused on the skills required for a non-voice chat support position.
Candidates should therefore prepare for written communication, customer-handling situations and basic computer/typing-related assessments.
There is an important restriction for candidates who have previously attended a Sutherland interview.
Candidates who attended a Sutherland interview on or after 1 August 2026 are not eligible to attend this walk-in interview.
Candidates should check their previous interview history before visiting the venue.
This Sutherland recruitment drive may be suitable for:
Although the position is non-voice, strong English communication is important for understanding and responding to international customers.
Prepare responses for common customer service situations such as:
Because this is a chat support position, candidates should practice typing accurately while maintaining reasonable speed.
Be prepared to answer questions such as:
Make sure you carry two copies of your resume and a valid government ID.
The Sutherland Process Associate recruitment offers several advantages for candidates looking to enter the customer support industry:
Candidates should remember the following:
The position is Process Associate – Non-Voice Chat Support.
Yes. Freshers can apply according to the provided job listing.
No. The listing states that graduation is not required.
The listed salary range is ₹2.25 lakh to ₹2.75 lakh per annum.
It is an international non-voice chat support process.
No. This is a non-voice chat support position.
Yes. Candidates must be willing to work night and rotational shifts.
No. The listing states that candidates will have rotational weekly offs.
Yes. The job highlights mention a one-way cab service along with transport allowance.
The listing mentions 100 openings.
The walk-in drive is scheduled from 15 September 2026 to 18 September 2026.
The venue is Sutherland A1, Ground Floor, Gateway Office Parks, Perungalathur, Chennai.
Carry two copies of your resume and a government-issued ID such as Aadhaar or Driving Licence.
No. The recruitment notice specifically instructs candidates not to bring their laptop.
The Sutherland Walk-in Interview 2026 is a good opportunity for freshers and eligible candidates who are interested in international chat support, non-voice customer service and BPO jobs in Chennai.
With 100 openings, graduation not being mandatory, a listed salary of ₹2.25–₹2.75 LPA, permanent employment and transport-related benefits, this recruitment drive may be particularly useful for candidates starting their careers in the customer support industry.
Interested candidates should complete the required online registration, carry the specified documents and attend the interview at Perungalathur during the scheduled dates. Most importantly, candidates should be comfortable with night/rotational shifts and rotational weekly offs before applying.