Tata Communications (TCTS) Walk-In Interview: Junior Customer Service Executive Role

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Are you a fresh engineering graduate looking to start your career with a global telecom giant? Tata Communications Transformation Services (TCTS) has announced a massive walk-in recruitment drive in Chennai.

This drive is an exclusive opportunity for women candidates aiming to break into the Telecom and ISP (Internet Service Provider) industry. Here are the essential details you need to know before heading to the venue.


Walk-In Interview Schedule

  • Dates: 29th April – 30th April 2026
  • Time: 12:00 PM – 3:00 PM
  • Reporting Venue: > Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058.

Job Profile at a Glance

FeatureDetails
CompanyTata Communications (TCTS)
RoleJunior Customer Service Executive
LocationChennai
Experience0 – 1 Year (Freshers Welcome!)
ShiftUK Shift (Standard International Hours)
Openings10

Eligibility Criteria

TCTS is looking for technically sound individuals who can represent the brand to international clients.

  • Education: B.E. / B.Tech (Electronics & Communication, Telecom, Instrumentation, or related fields).
  • Experience: 0 to 1 year of experience in the Telecom/ISP domain.
  • Skills: * Strong understanding of Telecom Standards & Protocols.
    • Proficiency in Microsoft Office applications.
    • Excellent communication skills (Written and Verbal) are mandatory.

Key Responsibilities

As a Junior Customer Service Executive, you will be the bridge between technical delivery and customer satisfaction.

  • Service Delivery: Managing end-to-end service delivery for international customers.
  • Supplier Coordination: Working with OLO (Other Licensed Operators) and suppliers to ensure timely installations.
  • SLA Management: Ensuring all functions are performed within agreed Service Level Agreements.
  • Order Management: Handling escalation management and keeping customers informed (KCI) throughout the process.

Why Choose Tata Communications?

Joining TCTS means working with a leader in global digital infrastructure. They offer a stable, permanent employment structure and a collaborative environment where freshers are given the tools to grow into seasoned professionals.

Walk-in Interview & Registration Details

DetailInformation
Walk-in Date29 April – 30 April
Time12:00 PM – 3:00 PM
VenueTata Communications Transformation Services, Karuna Conquest IT Park, Plot No 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058
Registration / Official LinkApply Here

Important Notes for Candidates

  1. Exclusivity: This specific drive is reserved for women candidates.
  2. Preparation: Be ready to discuss the basics of networking and telecom protocols.
  3. Documentation: Carry updated copies of your resume, government ID, and educational certificates.

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