Are you an engineering graduate looking to build a career with a global telecom pioneer? Tata Communications Transformation Services (TCTS) is hosting a face-to-face walk-in interview drive in Chennai for the position of Junior Customer Service Executive.
This special recruitment drive features 10 active openings and is exclusively open to women candidates who possess 0 to 1 year of experience. Scheduled for June 5, 2026, this walk-in drive is a phenomenal gateway to entering the telecom and internet service provider (ISP) industries.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Tata Communications Transformation Services (TCTS) |
| Role Title | Junior Customer Service Executive |
| Target Audience | Exclusive for Women Candidates |
| Total Openings | 10 Vacancies |
| Experience Required | 0 – 1 Year (Freshers Welcome!) |
| Job Location | Chennai, Tamil Nadu |
| Shift Timings | UK Shift Operations |
| Employment Type | Full-Time, Permanent Position |
Important Walk-In Interview Coordinates
Eligible candidates can report directly to the Chennai corporate venue for face-to-face screening:
- Interview Date: June 5, 2026
- Timing Window: 11:00 AM – 2:00 PM
- Reporting Venue: Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Dighi, Chennai – 600058
- Points of Contact (HR): Sneha Lakshmi / Mohana Priya
Academic Prerequisites & Eligibility Criteria
To clear the initial screening layer, candidates must fulfill the educational and skill parameters set by TCTS:
- Educational Qualification: Valid B.E. / B.Tech degree.
- Eligible Engineering Branches:
- Electronics and Telecommunication Engineering.
- Electronics and Communication Engineering (ECE).
- Electronics and Computer Engineering.
- Electronics and Instrumentation Engineering.
- Core Skills Profile: Excellent written and verbal communication skills, foundational technical knowledge of telecom and networks, and familiarity with Microsoft Office applications.
Key Responsibilities & Core Tasks
Selected professionals will step into an international service delivery framework, managing cross-border client operations:
- Service Delivery Management: Owning the end-to-end delivery and installation of telecom services for international customers.
- Supplier Coordination: Leading OLO (Other Licensed Operator) delivery management by coordinating with suppliers to secure field resources for priority orders.
- SLA & Escalation Control: Ensuring installation functions are completed timely to meet agreed Service Level Agreements (SLAs), and executing escalation management protocols when project delivery timelines are at risk.
- Client Engagement: Driving proactive “Keep Customer Informed” (KCI) communications to keep global accounts updated on order milestones.
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5th June |
| Time | 11:00 AM – 2:00 PM |
| Venue | Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No. 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend this walk-in drive?
Yes. Candidates with 0–1 year of experience are eligible to attend the walk-in interview.