TCS Hiring Customer Service Agent (International Voice & Webchat) | Mumbai

TCS Hiring Customer Service Agent (International Voice & Webchat) | Mumbai

About TCS Firm

It’s an IT providers, consulting and enterprise options group that has been partnering with most of the world’s largest companies of their transformation journeys for over 50 years. It assist companies efficiently navigate digital transformation and drive actual development.

Job Description

  • Job Kind: Full Time
  • Put up Title: Customer Service Agent
  • Qualification: Any Graduate
  • Expertise: Freshers/Expertise
  • Wage: Rs.29000 Per Month

Job Description

Customer Service Agent (Worldwide Voice & Webchat)!

Work Location: Mumbai

Job Tasks

  • Clarify firm’s options, merchandise, and providers
  • Put together name associated data for function of auditing
  • Help prospects with service or characteristic modifications on account
  • Reply incoming calls, reply to emails and chats
  • Make billing changes in accordance with firm insurance policies

Job Description:

  • ·       Bachelor’s diploma
  • ·       Proficient in related laptop purposes and methods
  • ·       0.9 Months-5 years of expertise in a name heart surroundings
  • ·       Information of customer support practices and rules
  • ·       Skilled telephone etique tte
  • ·       Distinctive listening and battle decision abilities
  • ·       Wonderful information entry and typing abilities
  • ·       Superior listening, verbal, and written communication abilities
  • ·       Potential to deal with tense scenario appropriately
  • ·       Willingness to co-operate with others and work to group and enterprise objectives

Customer Service Agent Job Tasks and Duties:

  • ·       Reply incoming calls, reply to emails and chats
  • ·       Clarify firm’s options, merchandise, and providers
  • ·       Make billing changes in accordance with firm insurance policies
  • ·       Help prospects with service or characteristic modifications on account 

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