Tech Mahindra Freshers Recruitment | IT Support | Hyderabad, Pune, Noida

Tech Mahindra Freshers Recruitment | IT Support | Hyderabad, Pune, Noida

Tech Mahindra Freshers Recruitment in Hyderabad, Pune, Noida For IT Support. Graduates are eligible to use for this job. Extra particulars relating to Tech Mahindra Hyderabad, Pune and Noida Job Openings is given beneath.

Firm Identify: Tech Mahindra

Job Location: Hyderabad, Pune, Noida

Function Class: IT Support

Job Place: IT Support (Voice) – Service Desk

Expertise: Freshers (0 to 1 12 months)

Wage: Rs. 2,40,000/- every year

Qualification: Any Commencement

Job Description:

  • Tech Mahindrais hiring IT Support – Voice (Brisker) – Hyderabad, Pune, Noida.
  • Shift Timings: Rotational Shift.
  • Working Days: Rotational off.
  • Function: Full Time.
  • Work From Workplace Necessary.

Key Duties:

  • Finish-user questions by way of cellphone and e mail on all IT supported functions.
  • First-line investigation and analysis.
  • Logging and possession together with routing/assigning/escalating in between groups.
  • A difficulty and search the related data by way of instruments offered.
  • Primary laptop/laptop computer {hardware}, OS and browser points remotely, if required entry shopper system by way of distant desktop instruments and troubleshoot to decision.
  • Account Administration.
  • Ticket throughout its lifecycle.
  • Buyer and consumer satisfaction surveys/call-backs as agreed.
  • Private and Frequent Mailbox.
  • With inner/stakeholder/buyer by way of e-mail/device.
  • Distant help on software program/software points by way of the device offered.
  • KB/KEBD for options.
  • Reporting on self-workload.
  • To SLAs and compliance.

How To Apply:

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