Tech Mahindra, a global leader in digital transformation and business re-engineering, is hosting a walk-in recruitment drive for Customer Support Associates in Bengaluru. This is an excellent opportunity for both freshers and experienced professionals to join a major MNC in a dynamic voice process role.
Job Overview
| Category | Details |
| Organization | Tech Mahindra |
| Role | Customer Support Associate (Voice) |
| Experience | 0 – 5 Years (Freshers Welcome) |
| Salary | ₹2.75 – ₹4.5 Lakhs P.A. |
| Location | Electronic City Phase 2, Bengaluru |
| Openings | 30 |
Roles & Responsibilities
- Call Management: Efficiently handle incoming customer phone calls.
- Problem Solving: Address customer complaints and provide appropriate solutions or alternatives within set time limits.
- Documentation: Maintain detailed records of customer interactions, process accounts, and file necessary documents.
- Customer Satisfaction: Identify and assess customer needs to ensure high satisfaction levels.
- Information Accuracy: Provide valid and complete information using the company’s standard tools and methods.
Eligibility Criteria
- Education: Open to both Undergraduates and Graduates in any stream.
- Communication: Strong English communication skills are mandatory.
- Experience: Both freshers and those with up to 5 years of experience are eligible.
- Availability: Immediate joiners are preferred.
- Work Schedule: 5 days working week with rotational shifts and rotational offs.
Walk-In Interview Details
| Category | Details |
| Days | Monday to Saturday |
| Time | 10:00 AM – 3:00 PM |
| Venue | Tech Mahindra, Phase II, Electronic City, Doddanagamangala Village, Bengaluru, Karnataka. |
Contact HR Team:
- HR Ankit Pal: 7900521640
- HR Anushka: 9354011275
- HR Priya Kasana: 9084004134
Important Checklist for Interview
Candidates are required to carry the following documents:
- Hard copy of your Resume.
- Aadhar Card (Original and Photocopy).
- All Educational Documents (Mark sheets/Certificates).