Teleperformance Recruitment 2026: Customer Support Representative (Bengaluru)

Teleperformance (TP) is conducting an urgent hiring drive for Customer Support Representatives at their Electronic City, Bengaluru office. This on-site, full-time voice role offers immediate joining with offer letters rolled out within one week.

Job Profile & Overview

• Company: Teleperformance (TP)
• Role: Customer Support Representative (Voice Process)
• Location: Electronic City, Bengaluru, Karnataka (On-site)
• Employment Type: Full-Time, Permanent
• Experience Required: 0 – 1 Year (Freshers & Experienced Eligible)
• Compensation: ₹24,000 CTC/month (Approx. ₹19,000/month Take-Home Salary)
• Work Schedule: 6 Days Working | Rotational Shifts
• Joining: Immediate Joiners Preferred (Offer rollout within 1 week)

Eligibility Criteria & Key Skills

Key Roles & Responsibilities

• Inbound/Outbound Query Resolution: Answer incoming customer calls and handle inquiries, complaints, and service requests promptly.
• Customer Service Excellence: Deliver polite, professional, and efficient support aligned with client guidelines.
• Call Logging & Record Keeping: Accurately log interaction details, resolutions, and customer updates into the CRM system.
• Adherence to Quality Targets: Maintain adherence to process protocols, target Average Handling Time (AHT), and quality metrics.
• Teamwork & Escalation: Collaborate with team leads and escalate complex queries when necessary.

1.Update Resume:Emphasize verbal communication skills and customer service orientation.

Tailor your CV highlighting relevant customer support, telecommunication, or problem-solving experience.

2.Submit Resume & Contact HR:Email mamidi.neha@teleperformancedibs.com or call 8008325085.

Send your CV directly to HR Executive Neha via email or contact her for instant interview scheduling.

3.Attend Interview Rounds:Complete telephonic/in-person HR screening & voice assessments.

Participate in evaluation rounds evaluating verbal clarity, active listening, and situational adaptability.