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Teleperformance (TP) Hiring Customer Service Specialists: Work From Home Opportunity

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Are you looking to build a career with a global leader in customer experience management? Teleperformance (TP) is actively hiring for the position of Customer Service Specialist to join its international support division.

This is a fantastic Work From Home (WFH) opportunity for proactive individuals based anywhere in India who are ready to join on an immediate basis. If you thrive in dynamic environments and enjoy interacting with global clients, this role is tailored for you.

Job Overview: Teleperformance Customer Service Specialist

  • Company: Teleperformance (TP)
  • Role: Customer Service Specialist (International Inbound Support)
  • Job Location: India (Remote / WFH Flexibility)
  • Shifts: Rotational Shifts
  • Joining Status: Immediate Joiners Only
  • Employment Type: Full-time

Key Responsibilities and Duties

As a Customer Service Specialist at TP, you will act as a vital bridge between the brand and its global customer base. Your daily workflow will include:

  • International Client Support: Handling inbound calls from international clients with exceptional professionalism and empathy.
  • Issue Resolution: Providing accurate information, resolving service queries, and addressing customer concerns within designated timelines.
  • Data Documentation: Accurately logging customer interactions, updating internal CRM databases, and tracking resolutions.
  • Target Management: Consistently meeting performance metrics, including high call quality scores, rapid resolution times, and customer satisfaction (CSAT) benchmarks.
  • Team Collaboration: Working alongside risk, engineering, and internal operations teams to smoothly escalate and fix complex consumer issues.

Who is Teleperformance Looking For?

The ideal candidate should have a strong service orientation and a proactive mindset. The core requirements include:

  • Communication: Exceptional verbal and written English communication skills.
  • Flexibility: Absolute comfort working across rotating shift patterns throughout the year.
  • Environment: A highly reliable workspace at home with strong self-discipline to sustain productivity under minimal supervision.
  • Urgency: Ability to onboard and begin training immediately upon selection.

How to Apply

The talent acquisition team at Teleperformance is actively reviewing profiles right now. To secure an interview, choose one of the official application methods below:

📧 Option 1: Email Your Resume Send your updated CV to any of the following HR email IDs:

  • Gagandeep.kaur23@teleperformancedibs.com
  • Rahatjan.khan@teleperformancedibs.com
  • Neetu.pillai@teleperformancedibs.com

📲 Option 2: Apply via WhatsApp/Contact Number You can directly drop your resume to the official hiring team via the following contact channels:

  • +91 8108771884
  • +91 9076011128
  • +91 7506508425
Official Announcement

We are TP Group.
You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.

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