Are you a recent graduate looking to kickstart your career with a global leader in customer experience management? Teleperformance (TP) is organizing an immediate hiring drive for the position of Customer Support Associate (Domestic Voice Process) at their corporate hub in Bangalore.
This specific hiring drive is dedicated entirely to freshers and is aligned with a premier Banking Process. If you speak English combined with a regional language (such as Malayalam, Telugu, Kannada, Tamil, or Konkani) and are ready to join immediately, this is an excellent entryway into the corporate banking support sector.
Job Drive Overview
| Attribute | Details |
| Hiring Company | Teleperformance (TP) |
| Role Title | Customer Support Associate (Domestic Voice Process) |
| Assigned Verticle | Banking Process |
| Job Location | Marathahalli, Bengaluru, Karnataka (On-site) |
| Experience Required | Strictly Freshers Only |
| Qualification | Under Graduate (UG) / Graduation (Any Stream) |
| Age Limit | 18 Years to 27 Years |
| Joining Timeline | Immediate Joiners Only |
| Work Schedule | 6 Days working with 1 Rotational Day Off (Rotational Shifts) |
Language & Salary Structure Breakdown
Teleperformance offers a highly competitive compensation package featuring a baseline Rs. 20,000 CTC. The exact take-home structure scales based on your regional language profile due to specialized language allowances.
| Language Skillset | Monthly Take-Home Base | Additional Allowances |
| English + Telugu / Kannada / Tamil | Rs. 16,200/- | + Rs. 1,200 Shift Allowance per month (Disbursed quarterly / once in 3 months) |
| English + Malayalam | Rs. 16,200/- | + Rs. 1,800 Language Allowance + Rs. 1,200 Shift Allowance per month (Disbursed quarterly) |
| English + Konkani | Rs. 16,200/- | Standard shift allowance eligibility applies |
Key Responsibilities & Core Tasks
As a Customer Support Associate within the Banking division, your daily operations will include:
- Inbound Call Management: Handling incoming domestic voice calls from banking customers to address queries regarding accounts, cards, and digital banking services.
- Problem Solving: Providing accurate resolutions to customer complaints using internal banking databases and pre-defined guidelines.
- Service Quality: Maintaining professional communication metrics, accuracy, and customer satisfaction scores.
- Shift Adaptability: Working flexibly inside a 6-day roster featuring rotational day/night shift structures.
How to Apply
The HR team is actively evaluating profiles for immediate onboarding huddles. Interested candidates can apply through the following direct channels:
👉 Email Application: Send your updated resume directly to athira.athira7@teleperformancedibs.com
👉 Direct HR Contact: You can reach out directly to HR Athira at +91 9778173669 to schedule your interview slot.