Are you a customer service professional with a strong track record in web chat support? Teleperformance (TP), a global leader in digital business services, has officially launched an off-campus walk-in recruitment drive for Customer Support Executives within its premium International Banking Live Chat division in Chennai.
This specialized, non-voice role offers a highly competitive salary package of up to ₹5.5 LPA along with a comfortable 5-day work week and free two-way cab facilities. If you have at least 1 year of mandatory experience handling live chat queues and possess exceptional written English communication skills, this drive is your perfect opportunity to transition into the lucrative international banking domain.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Teleperformance (TP) |
| Role Title | Customer Support Executive |
| Process Domain | International Live Chat (Banking Domain) |
| Job Location | Perungalathur (Shriram Gateway), Chennai |
| Interview Format | 100% On-site Walk-in Only (No Virtual Rounds) |
| Interview Venue | Ambit IT Park, Ambattur, Chennai |
| Salary Package | Up to ₹5.5 LPA (Based on experience & metrics) |
| Work Schedule | 5 Days a Week (2 Rotational Days Off) |
| Shift Structure | Rotational Shifts (Includes Night Shifts) |
| Joining Timeline | Immediate Joiners (Must join within July 2026) |
Key Responsibilities
As a Live Chat Executive for an international banking process, you will handle real-time text interactions to assist global cardholders and account owners:
- Digital Queue Management: Effortlessly manage simultaneous live chat sessions with international banking consumers.
- Onboarding & Compliance Assistance: Securely guide users through the digital Know Your Customer (KYC) verification frameworks and digital document submission pipelines.
- Transaction Troubleshooting: Resolve customer queries regarding cross-border transactions, balance statements, account security flags, and standard digital banking applications.
- Data Security Integrity: Meticulously maintain high confidentiality and data security standards when handling sensitive financial details.
Strict Eligibility Criteria
To pass the rigorous document verification and evaluation rounds, applicants must strictly satisfy the following operational prerequisites:
- Educational Profile: Any completed Undergraduate (UG) or Post-Graduate (PG) degree.
- Mandatory Experience: Minimum 1 full year of documented experience explicitly in a Live Chat process.
- Document Verification: Candidates must possess a full set of valid professional background documents—including formal offer letters, relieving letters, and clear salary slips from previous employers.
- Language Fluency: Top-tier, flawless written English communication skills with strong typing speed and proper grammar usage.
- Geographic Flexibility: Candidates must reside within the designated corporate transport boundary limits to utilize the company’s two-way cab services to the Perungalathur site.
Walk-in Interview Coordination Details
⚠️ Mandatory Instruction: Teleperformance talent acquisition requires all walk-in candidates to clearly write “Aruna” on top of their physical resume before submitting it at the reception counter.
- Walk-in Assessment Venue: Ambit IT Park, Ambattur, Chennai, Tamil Nadu.
- Actual Work Location: Perungalathur, Shriram Gateway, Chennai.
- Hiring Desk Contact: Reach out directly to Aruna (Talent Acquisition Specialist) at 6385858268 to confirm daily interview schedules.