Are you looking for a flexible, remote internship to jumpstart your career in customer success and student operations? Vedantu, one of India’s leading EdTech pioneers, has officially opened applications for the position of Student Care Intern (Customer Care Intern).
This 100% online, work-from-home internship is an exceptional opportunity to develop corporate communication and problem-solving skills in a fast-paced, student-centric environment. Offering a competitive monthly stipend of up to ₹13,000, this 3-month program explicitly welcomes both freshers with strong communication skills and experienced junior professionals.
Job Drive Overview
| Attribute | Details |
| Hiring Organization | Vedantu |
| Role Title | Student Care Intern / Customer Care Intern |
| Job Location | 100% Remote (Work From Home – India) |
| Employment Type | Internship |
| Program Duration | 3 Months |
| Monthly Stipend | ₹10,000 – ₹13,000 per month |
| Experience Required | 0 – 2 Years (Freshers Welcome!) |
| Educational Qualification | Graduate in any discipline |
Eligibility Criteria & Skill Framework
Vedantu is scouting for empathetic, clear communicators who can comfortably act as the human bridge between students and the platform’s academic ecosystem:
- Academic Prerequisite: A completed undergraduate or postgraduate degree (Graduate in any discipline).
- Experience Range: 6 months to 2 years of customer success exposure is preferred. However, freshers possessing excellent verbal and written communication skills will be fully considered.
- Core Competencies: A strong customer-first attitude, active listening capabilities, basic technical system navigation comfort, and an innate sense of ownership.
Key Roles & Responsibilities
As a Student Care Intern, your daily operations will focus on delivering a seamless support layout:
- Omnichannel Inbound Support: Promptly handling student requests, account concerns, and platform queries arriving via phone calls, live chats, or emails following defined Standard Operating Procedures (SOP).
- Cross-Functional Routing: Coordinating closely with internal technical and academic product teams to ensure deep, complex operational bottlenecks are resolved.
- TAT Compliance: Taking total personal ownership of assigned student issues, ensuring cases are fully documented and resolved within the stipulated Turnaround Time (TAT).
- Brand Representation: Maintaining a polished, highly professional, empathetic, and enthusiastic demeanor throughout all active student interactions.
Why You’ll Love Working with Vedantu
- Skill Acceleration: Rapidly sharpen your corporate problem-solving, negotiation, and modern CRM management tool workflows.
- Dynamic EdTech Exposure: Gain deep operational insight into how a leading global educational platform executes client success at scale.
- 100% Remote Freedom: Eliminate the stress and expense of daily commutes with a reliable, structured work-from-home environment.
How to Apply Online
The recruitment panel is actively shortlisting digital applications for immediate onboarding huddles. To apply:
- Head directly to the official Vedantu Careers Portal or track their application routing channel on LinkedIn.
- Ensure your resume highlights any prior customer support exposure, freelance interaction roles, or active communication certifications.
- Submit your application form and watch your registered email for virtual screening links.
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