Walmart Walkin Drive in Chennai 2025 – Resolution Coordinator

Job description

You make sound judgments and promote a Affiliate / Candidates centered atmosphere. You optimize execution and outcomes. You encourage dedication by way of communication and affect. You exhibit adaptability whereas pondering and appearing strategically. You construct and maintain inside and exterior relationships. Versatile to work in US hours shifts.

About Workforce:

The Walmart Contact Heart specializes in offering best-in-class service to clients, shops, and associates by way of telephone, chat, e mail. We’re a metrics pushed heart devoted to driving outcomes the place our associates thrive in this excessive-quantity atmosphere that handles over 10 million contacts per yr.

We Make investments in You!
At Walmart, we deal with the expansion and growth of our associates! We’re a extremely engaged crew that prides itself on exceeding buyer expectations, constructing relationships, profession development and offering particular person and crew recognition.

We’re in search of profession minded, buyer centric people who’re skilled in offering best-in-class customer support.

What you may do

As a Buyer Care Senior Resolution Coordinator, you’ll take a excessive quantity of incoming calls, chats, and emails from clients, shops, and associates whereas navigating a number of programs to help in answering questions and resolving points.

All Buyer Care Coordinators will need to have the power to speak professionally in a conversational method whereas using all obtainable sources to make sure buyer satisfaction.

To exceed our clients wants, our associates should be punctual, dependable, drawback remedy, act with integrity and be devoted to creating a distinction.

What youll convey

  • • Brisker to 18 months of related customer support expertise
  • • Glorious written and verbal communication abilities
  • • In a position to work together professionally with clients.
  • • Skill to handle a number of duties concurrently.
  • • Buyer centered mindset with a excessive stage of urgency; position mannequin for delivering Extraordinary Buyer Care
  • • On this position, it’s possible you’ll be requested to modify between any assist channel of telephone, chat, and E-mail based mostly on the enterprise necessities.
  • • Assessment, analyze, and course of essential buyer queries with accuracy to offer buyer
  • satisfaction.
  • • Adhere to high quality, compliance pointers and SLA’s
  • • Have to be prepared to take steady voice calls
  • • Should sort a minimal of 25 WPM
  • • Proficient with Microsoft Workplace packages (Outlook, Phrase)
  • • Profitable completion of necessary coaching
  • • Needs to be versatile work in a 24/7 work atmosphere with rotating weekly break day.
  • • Ought to have the ability to work in everlasting night time shifts or any assigned shifts on a rotational foundation.
  • • Any commencement

About Walmart International Tech

Think about working in an atmosphere the place one line of code could make life simpler for a whole lot of tens of millions of individuals. That’s what we do at Walmart International Tech. We’re a crew of software program engineers, information scientists, cybersecurity knowledgeable’s and repair professionals inside the world’s main retailer who make an epic influence and are on the forefront of the following retail disruption. Individuals are why we innovate, and folks energy our improvements. We’re folks-led and tech-empowered. We prepare our crew in the skillsets of the longer term and produce in consultants such as you to assist us develop. We’ve roles for these chasing their first alternative in addition to these in search of the chance that may outline their profession. Right here, you possibly can kickstart a terrific profession in tech, acquire new abilities and expertise for just about each trade, or leverage your experience to innovate at scale, influence tens of millions and reimagine the way forward for retail.

Advantages :

Advantages Past our nice compensation bundle, you possibly can obtain incentive awards on your efficiency. Different nice perks embrace a bunch of best-in-class advantages maternity and parental depart, PTO, well being advantages, and rather more.

Equal Alternative Employer:

Walmart, Inc. is an Equal Alternative Employer – By Alternative. We imagine we’re greatest outfitted to assist our associates, clients and the communities we serve reside higher after we actually know them. Meaning understanding, respecting and valuing diversity- distinctive types, experiences, identities, concepts and opinions – whereas being inclusive of all folks.

The above info has been designed to point the overall nature and stage of labor carried out in the position. It’s not designed to include or be interpreted as a complete stock of all tasks and {qualifications} required of staff assigned to this job. The complete Job Description may be made obtainable as a part of the hiring course of.

Learn how to Apply for Walmart Walkin Drive ?

In case you’re and meet the eligibility standards for this walk-in drive, be at liberty to return by on the location beneath. Bear in mind to hold important paperwork like your Aadhar card, PAN card, and an up to date resume.

Walkin Location18th January , 9.00 AM – 1.00 PM
Walmart International Tech, third flooring, Tower -B, Cactus , TECCI Park, 173, Outdated Mahabalipuram Street, Sholinganallur, Chennai, Tamil Nadu – 600119
Contact – Pradeep & Dinesh 
Official AnnouncementClick Here

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