Company: Capgemini
Role: Contact Support Group (CSG) – IT Enablers
Location: Noida
Job Type: Full Time
CTC: ₹3.25 LPA (₹3 LPA + ₹25,000 one-time incentive)
Last Date to Apply: 15th October 2025, 11:59 PM
About Capgemini
Capgemini is a global leader in consulting, technology services, and digital transformation. With its deep industry expertise, innovative approach, and global workforce, Capgemini helps clients navigate their digital transformation journey.
Job Overview
Capgemini Exceller is inviting 2025 graduates to apply for the Contact Support Group (CSG) role at its Noida location. This role is part of Capgemini’s Cloud & Infra Services division and is ideal for candidates who are passionate about customer service, IT support, and technical troubleshooting.
As part of Capgemini’s diversity and inclusion initiative, female candidates are especially encouraged to apply.
Key Responsibilities
- Provide exceptional customer support and problem resolution via phone, chat, and email.
- Manage IT service tickets, prioritize urgency, and ensure quick issue resolution.
- Use business intelligence tools to analyze support data and optimize processes.
- Maintain a strong knowledge base for common issues and solutions.
- Support clients across domains like Telecommunications, Healthcare, Finance, and Technology.
- Work in a 24×7 rotational shift environment.
Required Skills
- Excellent English communication and interpersonal skills.
- Basic computer and troubleshooting knowledge.
- Ability to work under pressure and manage multiple tasks.
- Willingness to work night shifts and relocate if required.
Eligibility Criteria
- Must have completed any 3-year diploma or graduation in 2025.
- Must have an active DigiLocker account and mobile number linked with Aadhar.
- Open to relocation and rotational shifts.
- Indian citizens only.
Selection Process
- Only shortlisted candidates will receive an invitation for the online assessment.
- Selection will be done virtually.
- Candidates must ensure they have a proper setup (internet, system, webcam) for the online process.
Salary and Benefits
- Annual Package: ₹3.25 LPA
- ₹3.00 LPA fixed pay
- ₹25,000 one-time joining incentive
Important Dates
- Application Deadline: 15th October 2025 (11:59 PM)
- Apply as soon as possible to avoid missing the deadline.
How to Apply
Click the official Capgemini career portal link below to apply online
Key Highlights
- 🧑🎓 Open for 2025 Graduates
- 💼 Role: IT Support / Contact Support
- 🌎 Work Location: Noida
- ⏰ Rotational Shift (24×7)
- 👩💻 Female Candidates Encouraged
Disclaimer
Participation in the Capgemini recruitment drive is subject to the company’s selection process. Shortlisting or selection is at Capgemini’s sole discretion. Registration does not guarantee a call letter or offe
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