Amazon is hiring Customer Support Associates for a full-time Work From Home (Voice Process) role across Telangana. This is an excellent opportunity for freshers and experienced candidates looking to join one of the world’s most customer-centric companies.
With competitive pay, extra allowances, and attractive benefits, this is one of the most in-demand WFH jobs in India right now.
🔍 Job Overview
Role
Amazon Customer Support Associate – Voice (WFH)
Company
Amazon
Experience Required
0 – 5 Years
Salary
₹3.5 – ₹4.5 LPA
Work Mode
Work From Home
Location
Telangana (Hiring office: Hyderabad)
Openings
100 Vacancies
Posted On
1 Day Ago
Applicants
100+
💼 Job Description
Amazon is looking for talented and customer-focused individuals for its WFH Voice Process Support Team. You will handle customer calls, provide support, resolve issues, and ensure an exceptional customer experience.
This role is suitable for freshers, graduates, and candidates with BPO/Voice experience.
📝 Responsibilities
Handle customer calls professionally and provide accurate solutions
Assist customers with queries related to orders, payments, deliveries, and account issues
Maintain a high level of customer satisfaction
Follow Amazon’s communication guide and process standards
Work flexible shifts including night shifts
Manage customer data and update records accurately
Support customers with empathy and problem-solving skills
🎓 Eligibility & Desired Profile
Minimum qualification: 10+2 (Intermediate)
Graduates & Postgraduates can also apply
Freshers eligible
Candidates with BPO/Voice process experience will have an advantage
Excellent English communication is mandatory
Should be comfortable with Night Shifts & Rotational Week Offs
💰 Salary & Benefits
💵 Base Salary
₹3.5 LPA – ₹4.5 LPA
📌 Additional Benefits
Zeta Meal Card: ₹1,100/month (₹13,200 per year)
Health Insurance: Coverage up to ₹5 Lakhs
Night Shift Allowance: ₹150 per shift
Overtime Pay (as per business requirements)
5-day work week, 2 consecutive weekly offs (may vary as per business needs)
💻 Job Type
Full Time
Temporary/Contractual
Department: Customer Success & Operations
Industry: BPO / BPM
📍 Work From Home Requirements
Stable internet connection
Quiet and professional workspace
Ability to work night shifts from home
📌 How to Apply (Assessment Link)
Interested candidates must complete the official Amazon assessment test.
