Accenture Hiring Utility Bill New Associate in Chennai (Freshers Eligible)

February 24, 2026 CareersTN

Accenture has opened new opportunities in Chennai, Tamil Nadu for the role of Utility Bill New Associate under Backoffice – Service Desk Non-Voice Support. This is a great entry-level role for freshers and candidates with up to 1 year of experience who are looking to start their career with a leading global organization.

📌 Job Overview

Company: Accenture
Role: Utility Bill New Associate
Skill Required: Backoffice – Service Desk (Non-Voice Support)
Job Type: Full-Time
Work Mode: On-site
Location: Chennai, Tamil Nadu
Experience: 0 to 1 year
Qualification: Any Graduation

🏢 About Accenture

Accenture is a global professional services company with strong capabilities in digital, cloud, and security. With expertise across 40+ industries, Accenture delivers Strategy & Consulting, Technology, Operations, and Accenture Song services. With over 784,000 employees serving clients in 120+ countries, Accenture combines technology and human ingenuity to create long-term value.

🧠 Role Description

As a Utility Bill New Associate, you will be aligned with Accenture’s Customer Support vertical, working primarily in a non-voice backoffice role. The position focuses on handling customer queries, service requests, and data-related operations through email, chat, and web-based platforms.

This role supports Data and AI backoffice operations, ensuring smooth processing, management, and resolution of service requests within defined SLAs.

📋 Roles & Responsibilities

Handle customer queries, escalations, and complaints through non-voice channels
Record, diagnose, troubleshoot, and resolve incidents or assign them as per scope
Close faults and complaints within defined Service Level Agreements (SLAs)
Perform data entry, email, and chat-based support tasks
Manage unplanned service interruptions and restore normal operations quickly
Follow predefined guidelines and standard operating procedures
Work as an individual contributor within a supervised team environment
Adhere to rotational shift requirements as per business needs

🎓 Eligibility Criteria

✅ Education

Any Graduation (UG from any stream)

✅ Experience

Freshers or candidates with 0–1 year experience

✅ Other Requirements

Willingness to work in flexible / rotational shifts
Comfortable working from Chennai location (work from office)
Basic computer knowledge and ability to follow detailed instructions

👤 Ideal Candidate Profile

Fresher-friendly mindset with eagerness to learn
Ability to solve routine problems using standard guidelines
Good coordination and communication within the team
Attention to detail in data and service desk operations

📍 Job Location

Chennai, Tamil Nadu
⚠️ This is a work-from-office role. Candidates should be comfortable working on-site.

📝 Application Process

Applications are managed off LinkedIn
Eligible candidates can apply directly through the official Accenture job portal or LinkedIn posting

👉 Early application is recommended as response volume is high.

Apply Now

⚠️ Important Disclaimer

Accenture does not charge any fees at any stage of the hiring process.
Do not make payments to anyone claiming to offer jobs on behalf of Accenture.
Apply only through official Accenture platforms or verified job postings.

🔍 Final Thoughts

If you are a fresher or early-career graduate looking for a non-voice backoffice role in Chennai, this Accenture Utility Bill New Associate position is an excellent opportunity to begin your professional journey with a globally recognized company.

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