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Looking for Wipro jobs in Chennai 2026? Here’s an excellent opportunity for IT support professionals! Wipro Limited is hiring for the position of ADMINISTRATOR L0 in Chennai, Tamil Nadu.
If you have experience in backup technologies (Commvault) and IT infrastructure support, this could be your next big career move.
🏢 About Wipro Limited
Wipro Limited (NYSE: WIT, NSE: WIPRO) is a global technology services and consulting company delivering innovative digital transformation solutions.
🌍 Company Highlights:
- 230,000+ employees worldwide
- Presence in 65 countries
- Expertise in consulting, design, engineering & operations
- Focus on sustainable and future-ready business solutions
Wipro empowers clients, colleagues, and communities to thrive in a rapidly evolving digital world.
📌 Job Overview – ADMINISTRATOR L0
- Job Title: Administrator L0
- Location: Chennai, Tamil Nadu
- Posting Date: March 4, 2026
- Company: Wipro Limited
- Employment Type: Full-Time
🎯 Role Purpose
The primary purpose of this role is to resolve, maintain, and manage client software, hardware, and network systems based on service requests raised by end users, ensuring compliance with defined SLAs and maintaining high client satisfaction.
💼 Key Responsibilities
🔹 Ticket & SLA Management
- Ensure timely response to all tickets raised by clients
- Maintain 100% adherence to SLA timelines
- Track tickets from acceptance to resolution
- Avoid escalations through proactive resolution
🔹 Technical Support & Infrastructure Management
- Install and configure software/hardware as per service requests
- Provide application and user access support
- Monitor network/server/storage/platform performance
- Maintain backup of critical logs and resources
🔹 Incident & Root Cause Management
- Perform root cause analysis (RCA) for recurring issues
- Create action plans for permanent resolution
- Handle high-priority tickets with immediate attention
🔹 Collaboration & Automation
- Coordinate with on-site teams for complex issues
- Review chatbot-generated logs to ensure timely resolution
- Maintain service quality standards
📊 Performance Parameters
- 100% SLA adherence
- Zero customer escalations
- Minimal “red time” cases
- Positive client feedback & appreciation
🛠 Mandatory Skills
✔ Commvault Backup (Mandatory)
✔ Basic knowledge of network/server infrastructure
✔ Strong troubleshooting skills
✔ Good communication ability
✔ Ability to work under SLA-driven environments
🚀 Why Join Wipro?
- Work with a global digital transformation leader
- Exposure to enterprise-level IT infrastructure
- Strong learning and growth opportunities
- Purpose-driven, innovation-focused environment
- Opportunity to reinvent your career in a modern tech ecosystem
Wipro encourages professionals who are passionate about reinvention, continuous learning, and delivering impactful solutions.
📝 How to Apply?
Interested candidates can apply through the official Wipro careers website.
Make sure your resume highlights:
- Experience with Commvault Backup
- SLA-based ticket handling
- Infrastructure support exposure
- Root cause analysis experience
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