Equiniti (EQ) is conducting a walk-in drive in Chennai for experienced professionals to join its Customer Experience Centre (CEC – UK Reports) team. This is a great opportunity for candidates with international voice experience looking to work with a global financial services organization.
EQ India functions as a Centre of Excellence, delivering BPO services, IT development & testing, HR & payroll, learning & development, and operational support to EQ Group companies across UK, US, and Amsterdam.
Table of Contents
- Job Details
- About the Role
- Roles & Responsibilities
- Eligibility Criteria
- Interview Process
- Benefits
- Walk-in Details
Job Details
| Particulars | Information |
|---|---|
| Role | Customer Service Executive |
| Team | CEC – UK Reports |
| Qualification | Any Graduate |
| Experience | 1 – 6 Years |
| Job Location | Chennai |
| Salary | Best in Industry |
| Employment Type | Contract (3 Months – Extendable) |
| Walk-in Date | 17th – 20th February 2026 |
| Walk-in Time | 2:30 PM – 4:30 PM |
About the Role
This is a UK Voice Process position on a 3-month contract, with the possibility of extension or permanent conversion based on individual performance and business requirements.
As a Customer Experience Executive, you will assist shareholders with queries related to buying and selling shares, ensuring adherence to service standards, compliance, and regulatory guidelines.
Roles & Responsibilities
- Handle inbound calls from shareholders professionally
- Assist customers with share buy/sell transactions
- Resolve customer queries within defined service level standards
- Escalate complex issues to senior team members when required
- Ensure compliance with Equiniti policies, regulatory, and statutory requirements
- Maintain high standards of data security and information confidentiality
- Contribute to team workload and process improvement
- Adhere strictly to UK business holiday calendar and SLA guidelines
Eligibility Criteria
- Graduation in any discipline
- 1–6 years of experience in International Voice Process (mandatory)
- Excellent English communication skills
- Customer-focused mindset with strong problem-solving abilities
- Willingness to work in UK shift timings
Interview Process
(No Virtual Interviews)
- HR Round
- Voice Assessment
- Manager Round
Benefits
- Two-way cab facility
- Exposure to international banking & shareholder services
- Opportunity to convert to permanent employee
- Structured training and global work culture
Equiniti Walk-in Drive Details
Interested candidates who meet the eligibility criteria can walk in directly during the mentioned dates and timings.
📌 Documents to Carry:
- Updated Resume
- Aadhar Card
- PAN Card
- Passport (if available)
📞 Contact Person (For Entry Pass – Only Relevant Experience):
Visalakshi – HR
| IMPORTANT |
|---|
| Just attend the walk-in drive at the address below. Time and Venue 17th – 20th February , 2.30 PM – 4.30 PM Equiniti India Pvt Ltd Address: Block 10, 8th floor, DLF IT Park1/124, Mt Poonamalle High Road, RamapuramChennai, Tamil Nadu 600089 Contact – Visalakshi ( 9940546962 ) Apply Link: Click Here |
This walk-in is strictly for candidates with relevant International Voice experience. Entry passes will be issued only after experience verification at the venue.
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