IBM Hiring: Process Associate – Finance & Administration Delivery (Lead to Cash) | Chennai

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Company: IBM Consulting
Location: Chennai, Tamil Nadu, India
Department: Consulting
Experience Level: Early Professional
Employment Type: Full-Time
Education Required: Bachelor’s Degree (Master’s preferred)

🌟 Introduction

Start your career with IBM Consulting, a global leader in business and technology transformation. As a Process Associate – Finance & Administration Delivery (Lead to Cash), you’ll be part of IBM’s BPO Consulting team, accelerating digital transformation using AI-powered workflows, agile methodologies, and process automation.

At IBM, you’ll collaborate with visionary professionals across industries, supporting digital innovation and hybrid cloud journeys for top global clients.

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💼 Role Overview

In this role, you will manage end-to-end Order to Cash (O2C) operations and ensure timely, accurate financial transactions. You’ll be responsible for order management, collections, and receivables while maintaining compliance with IBM’s service-level agreements (SLAs).

Your key responsibilities include:

• Managing activities related to Order to Cash (O2C) operations.
• Identifying potential risks and suggesting appropriate actions.
• Coordinating order management, collections, and cash application tasks.
• Ensuring SLA adherence and timely issue resolution.
• Supporting the finance team with accurate reporting and reconciliation.

🎓 Required Qualifications

Required Education:

• Bachelor’s Degree in Commerce, Accounting, or related fields.

Preferred Education:

• Master’s Degree (MBA or M.Com preferred).

Required Technical & Professional Skills:

• Strong understanding of Accounts Receivable, Order Fulfillment, and Cash Collections.
• Working knowledge of accounting principles and financial transactions.
• Ability to handle queries, follow up with clients, and ensure smooth processes.

Preferred Skills:

• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Strong interpersonal and teamwork skills.
• Ability to meet deadlines and manage multiple priorities.
• Self-motivated, ambitious, and result-oriented.

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🏢 About IBM Consulting

IBM Consulting is IBM’s professional services division specializing in strategy, digital transformation, and technology solutions. The team helps global enterprises reimagine their businesses using the power of cloud computing, artificial intelligence (AI), and process automation.

With deep expertise across multiple industries, IBM Consulting partners with top companies to accelerate their growth while driving innovation responsibly.

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💡 Life at IBM

Being an IBMer means joining a culture of innovation, growth, and continuous learning. IBM encourages curiosity, creativity, and collaboration while providing resources for professional and personal development.

Employees benefit from:

• Mentorship and coaching for long-term career growth.
• Inclusive and diverse work culture.
• Opportunities to work on groundbreaking technologies like AI, quantum computing, and hybrid cloud.

IBM also promotes workplace diversity and equal opportunity, ensuring that all employees thrive regardless of background, gender, or identity.

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🌍 About IBM

Since 1911, IBM has been a global leader in technology and innovation. Today, IBM is at the forefront of AI, blockchain, and cloud computing, helping Fortune 500 companies build smarter, more sustainable businesses.

Join IBM and be part of a team that’s shaping the future of technology while making a positive impact on the world.

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📩 How to Apply

Interested candidates can apply through the official IBM Careers portal:

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