Are you a customer support fanatic with nice communication expertise? 🚀 Sutherland is hiring passionate people for a full-time Customer Support Affiliate function in Chennai, India! This chance comes with an opportunity to be a part of a world digital transformation chief.
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🔍 About Sutherland:
Sutherland is a main digital transformation firm identified for engineering distinctive buyer and worker experiences. With a powerful basis in AI, automation, cognitive expertise, and analytics, Sutherland empowers companies to realize development past the linear curve.
📌 Job Function: Customer Support Affiliate
Location: Chennai, India
Employment Kind: Full-time (Everlasting)
Hiring Mode: Employee Referral
Expertise Required: Freshers & Skilled candidates welcome
💼 Key Obligations:
- Deal with a excessive quantity of inbound calls associated to product inquiries, billing, refunds, and so on.
- Precisely replace buyer particulars and make contact with notes in CRM instruments
- Resolve buyer queries effectively and uphold buyer commitments
- Collaborate with inner departments to resolve complicated instances
- Meet key efficiency metrics and repair stage targets
Minimal Qualification: HSC (twelfth move) or Commencement
Glorious spoken English with an excellent understanding of American tradition
Robust cellphone presence and optimistic communication tone
Good listening, comprehension, and documentation expertise
Should be capable to multitask and handle communication tempo successfully
🌈 Why Be a part of Sutherland?
- Work with a world chief in digital transformation
- Nice alternatives for profession development
- Be a part of a staff that values human-centered design and innovation
- Get pleasure from a skilled but supportive work surroundings
📢 Tips on how to Apply?
This job is open by way of worker referrals solely. In case you have a buddy or acquaintance at Sutherland, attain out to them and ask for a referral hyperlink to proceed together with your software!
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