About the Company
Sutherland is a global leader in digital transformation and business process outsourcing (BPO), delivering technology-driven solutions to clients worldwide. The company is now conducting a walk-in recruitment drive for the International Non-Voice Process role in Chennai.
If you’re looking to begin or grow your career in customer support with a reputed multinational company, this is the right opportunity for you!
Job Details
🔹 Role: Customer Support Associate – International Non-Voice Process
🔹 Industry: BPM / BPO
🔹 Experience: 0 – 3 years
🔹 Location: Chennai (Perungalathur)
🔹 Salary: ₹2.75 LPA – ₹3.00 LPA
🔹 Employment Type: Full-Time, Permanent
Job Description
As part of the International Non-Voice Process team, you will be responsible for providing accurate and professional customer support through chat or email channels.
Key Responsibilities:
- Handle customer queries and issues in a prompt, efficient manner
- Ensure all communication meets company quality standards
- Maintain accurate documentation and follow up on unresolved issues
- Work collaboratively with internal teams to resolve complex cases
- Deliver excellent customer satisfaction in every interaction
Eligibility Criteria
✅ Freshers and experienced candidates (0–3 years) can apply
✅ Immediate joiners preferred
✅ Excellent verbal and written communication skills
✅ Willingness to work in rotational night shifts
✅ Ability to handle multiple tasks in a fast-paced environment
📘 Education Qualification:
Open to all graduates and undergraduates (no degree restriction)
Work Details
- Shift: 5-day work week with rotational night shifts
- Mode: Work from Office
- Transport: Two-way cab facility available (within 25 km radius)
- Location:
Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai
Landmark: Opposite Perungalathur Railway Station
Selection Process
1️⃣ HR Interview
2️⃣ SD Panel Interview
3️⃣ Voice Assessment
Salary & Benefits
💰 Competitive pay – ₹2.8 LPA to ₹3 LPA (based on experience)
🚖 Two-way cab facility (within 25 km radius)
🌙 Rotational night shifts with 5-day work week
📈 Career growth opportunities with a global organization
Why Join Sutherland?
Sutherland offers a dynamic and inclusive work culture where employees can learn, grow, and contribute to meaningful customer experiences. This role provides a strong foundation for anyone starting a career in international customer support or non-voice BPO operations.
Quick Overview
| Details | Information |
|---|---|
| Company | Sutherland |
| Role | Customer Support Associate – Non-Voice Process |
| Location | Perungalathur, Chennai |
| Experience | 0 – 3 Years |
| Qualification | Open to All Graduates & Undergraduates |
| Salary | ₹2.75 – ₹3 LPA |
| Mode | Work from Office |
| Shift | Rotational (Night Shifts) |
| Walk-in Dates | 13th – 17th October |
| Timing | 11:00 AM – 3:00 PM |
Disclaimer
Sutherland follows a transparent hiring process and does not charge any fees at any stage of recruitment. Beware of fake job offers.
For official queries, contact: TAHelpdesk@Sutherlandglobal.com
Interview Details
📅 Date: 13th – 17th October
🕒 Time: 11:00 AM – 3:00 PM
🏢 Venue:
Sutherland – A1 Block, Ground Floor, Gateway Office Parks,
Perungalathur, Chennai – Landmark: Opp. Perungalathur Railway Station
📝 Note: Mention “Tejas HR” on the top of your resume when attending the walk-in interview.
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